GENERAL TERMS AND CONDITIONS
GENERAL TERMS AND CONDITIONS
General terms and conditions of the company Engelsinn
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity (§ 13 BGB).
(2) In the event of the conclusion of the contract, the contract shall be deemed to have been concluded with
ENGELSINN GmbH & Co. KG
Dresdner Straße 36
D-92318 Neumarkt
is achieved.
(3) The presentation of the goods in our internet shop does not represent a legally binding offer of contract on our part, but is only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer submits a binding offer to conclude a purchase contract.
(4) Upon receipt of an order in our internet shop the following regulations apply: The consumer makes a binding offer to enter into a contract by successfully completing the ordering procedure provided in our Internet shop.
The order is made in the following steps:
(5) Storage of the contract text for orders via our internet shop : We store the contract text and send you the order data and our terms and conditions by e-mail. You can also view the AGB at any time at https://www.engelsinn.de/pages/agb. You can view your past orders in our customer area under My account --> My orders.
(2) The consumer has the possibility of payment by PayPal, credit card (Visa, Mastercard, American Express).
(2) The risk of accidental loss and accidental deterioration of the sold item shall not pass to the buyer until the item is handed over to the buyer, even in the case of mail order purchases.
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Consumers are entitled to a right of revocation according to the following provision, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to his commercial nor his independent professional activity:
Right of withdrawal
You have the right to revoke this contract within fourteen days without giving reasons.
The withdrawal period is fourteen days from the day on which you or a third party designated by you, other than the carrier, took possession of the goods.
To exercise your right of withdrawal, you must
Consequences of withdrawal
If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges arising from your choosing a different method of delivery from the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date on which we receive notice of your revocation of this Agreement. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund.
We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the cancellation of this contract. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the fourteen-day period.
You bear the direct costs of returning the goods.
End of the cancellation policy
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ENGELSINN GmbH & Co. KG
Dresdner Straße 36
D-92318 Neumarkt
E-Mail kundensupport@engelsinn.de
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/provision of the following service (*)
_____________________________________________________________
Ordered on (*)/received on (*)
__________________
Name of consumer(s)
_____________________________________________________________________________________
Address of consumer(s)
_____________________________________________________________
Signature of consumer(s) (only in the case of notification on paper)
__________________________
Date
_________________________
(*) Delete as applicable.
§1 Validity towards entrepreneurs and definitions of terms
(1) The following General Terms and Conditions of Business apply to all deliveries between us and a consumer in the version valid at the time of the order.A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity (§ 13 BGB).
§2 Conclusion of a contract, storage of the contract text
(1) The following regulations concerning the conclusion of the contract apply to orders via our Internet shop https://www.engelsinn.de/ .(2) In the event of the conclusion of the contract, the contract shall be deemed to have been concluded with
ENGELSINN GmbH & Co. KG
Dresdner Straße 36
D-92318 Neumarkt
(3) The presentation of the goods in our internet shop does not represent a legally binding offer of contract on our part, but is only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer submits a binding offer to conclude a purchase contract.
(4) Upon receipt of an order in our internet shop the following regulations apply: The consumer makes a binding offer to enter into a contract by successfully completing the ordering procedure provided in our Internet shop.
The order is made in the following steps:
1) Select the desired goods
2) Confirm by clicking the "Order" buttons
3) Check the information in the shopping cart
4) Press the button "proceed to checkout"
5) Login to the Internet shop after registration and entering the login details (e-mail address and password).
6) Re-check or correction of the respective entered data.
7) Binding dispatch of the order by clicking the button "order with costs" or "buy".
Before the binding sending of the order, the consumer can return to the website where the customer's details are recorded and input errors are corrected or the order process is cancelled by closing the Internet browser by pressing the "Back" button in the Internet browser used by him after checking his details. We will immediately confirm receipt of the order by an automatically generated e-mail ("order confirmation"). With this we accept your offer. 2) Confirm by clicking the "Order" buttons
3) Check the information in the shopping cart
4) Press the button "proceed to checkout"
5) Login to the Internet shop after registration and entering the login details (e-mail address and password).
6) Re-check or correction of the respective entered data.
7) Binding dispatch of the order by clicking the button "order with costs" or "buy".
(5) Storage of the contract text for orders via our internet shop : We store the contract text and send you the order data and our terms and conditions by e-mail. You can also view the AGB at any time at https://www.engelsinn.de/pages/agb. You can view your past orders in our customer area under My account --> My orders.
§3 Prices, shipping costs, payment, due date
(1) The prices quoted include the statutory value added tax and other price components. Any shipping costs are added.(2) The consumer has the possibility of payment by PayPal, credit card (Visa, Mastercard, American Express).
§4 Delivery
(1) Unless we have clearly stated otherwise in the product description, all items offered by us are ready for immediate shipment. The delivery takes place here at the latest within 5 working days. In the case of payment in advance, the period for delivery begins on the day after the payment order is sent to the bank responsible for the transfer and for all other payment methods on the day after the contract is concluded. If the end of the period falls on a Saturday, Sunday or public holiday at the place of delivery, the period shall end on the next working day.(2) The risk of accidental loss and accidental deterioration of the sold item shall not pass to the buyer until the item is handed over to the buyer, even in the case of mail order purchases.
§5 Reservation of title
We reserve the right of ownership of the goods until the purchase price has been paid in full.****************************************************************************************************
§6 Right of withdrawal of the customer as a consumer:
Right of withdrawal for consumersConsumers are entitled to a right of revocation according to the following provision, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to his commercial nor his independent professional activity:
Cancellation policy
Right of withdrawal
You have the right to revoke this contract within fourteen days without giving reasons.
The withdrawal period is fourteen days from the day on which you or a third party designated by you, other than the carrier, took possession of the goods.
To exercise your right of withdrawal, you must
Engelsinn
Michel Kania
Dresdner Straße 36
D-92318 Neumarkt
E-mail kundensupport@engelsinn.de
inform us by means of a clear statement (e.g. a letter, fax or e-mail sent by post) of your decision to withdraw from this contract. You may use the attached model revocation form, which is not mandatory. Michel Kania
Dresdner Straße 36
D-92318 Neumarkt
E-mail kundensupport@engelsinn.de
Consequences of withdrawal
If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges arising from your choosing a different method of delivery from the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date on which we receive notice of your revocation of this Agreement. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund.
We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the cancellation of this contract. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the fourteen-day period.
You bear the direct costs of returning the goods.
End of the cancellation policy
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§7 Revocation form
Sample revocation form
(If you want to cancel the contract, please fill out this form and send it back).To :
ENGELSINN GmbH & Co. KG
Dresdner Straße 36
D-92318 Neumarkt
E-Mail kundensupport@engelsinn.de
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/provision of the following service (*)
_____________________________________________________________
Ordered on (*)/received on (*)
__________________
Name of consumer(s)
_____________________________________________________________________________________
Address of consumer(s)
_____________________________________________________________
Signature of consumer(s) (only in the case of notification on paper)
__________________________
Date
_________________________
§8 Warranty
The statutory warranty regulations apply.§9 Contract language
German is the sole contractual language.§10 Product
All products remain the property of ENGELSINN until full payment has been received.
The available product images and information texts represent the product as accurately as possible. We cannot guarantee that all images accurately reflect the actual appearance of the jewellery. The images may vary depending on the colour settings of your computer.
All products remain the property of ENGELSINN until full payment has been received.
§12 Applicable Law
The law of the Federal Republic of Germany shall apply. The provisions of the UN Sales Convention are excluded.
Irrespective of this choice of law, consumers with a habitual residence in the European Union may always also invoke the mandatory provisions of the consumer protection law of the country in which they have their habitual residence and assert their rights before a court in that country.
The law of the Federal Republic of Germany shall apply. The provisions of the UN Sales Convention are excluded.
Irrespective of this choice of law, consumers with a habitual residence in the European Union may always also invoke the mandatory provisions of the consumer protection law of the country in which they have their habitual residence and assert their rights before a court in that country.
Status of the AGB July.2020